Managed Services
 
Managed Services Overview
 
Datacentrix Managed Services division ensures maximum infrastructure uptime for its clients through the provision of systems deployment, management and support services. These services range from procurement, setup, configuration and deployment through to ongoing management and maintenance services.
 
•   Outsource Services
The Outsource Services business unit offers clients an opportunity to use outsourcing as a business tool, and to leverage the economies, efficiencies and know-how that Datacentrix' outsourcing model provides.
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•   Resourcing
The Resourcing business unit provides select on-site human resources that add further value to client operations and which are underlined by an in-depth understanding of the client's short- and long-term resourcing requirements. > more
 
•   Managed Print Services
The Managed Print Services (MPS) business unit achieves user efficiency, not only in terms of cost savings, but also through cutting the average time to print documents by increasing device availability. MPS provides organisations with access to fast, reliable, state of the art equipment for a best-fit solution. > more
 
•   Hardware Services
The Hardware Services business unit provides lifecycle services for desktop, notebook and server equipment from procurement to end-of-life decommissioning. In-warranty services are rendered on behalf of Hewlett-Packard, IBM and Lenovo. > more
 
•   Projects
The Projects business unit ensures that project deliverables are met within time and budget constraints, and that client expectations are exceeded. Whatever the project, be it an infrastructure roll-out, upgrade, re-location or decommission, the Projects business unit provides complete lifecycle involvement - from solution analysis and implementation, to testing and post-implementation evaluation. > more
 
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Services Desk
The Datacentrix Services Desk operates internally with highly trained personnel using proven processes to support users and clients. An integrated technology layer underpins the Service Desk model and enables the team to support computer hardware systems, software applications, Internet and Intranet environments and business systems.

 

Contact Service Desk:
Call: 012 657 5100
Email: Click here
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