Datacentrix’ end-to-end, all encompassing professional services support our customer’s digital transformation journey. It’s the combination of:
- Managed Services
- Managed Project Delivery Services
- Solutions Services
Managed Services
Managed services keep the lights on by supporting and maintaining customer data management implementations with agreed service level agreements.
- Dedicated service desk with over 20 years’ experience
- Continuous improvement, proactive problem identification and root cause analysis
- 2nd and 3rd level resolver groups
- Highly skilled, certified consultants
- Remote and on-site support
Managed services catalogue
Managed Project Delivery Services
Projects are executed based on a tried and tested implementation methodology. Once identified and prioritised, projects are scoped and timelines set.
Our project teams comprise:
Projects are executed based on a tried and tested implementation methodology. Once identified and prioritised, projects are scoped and timelines set.
Our project teams comprise:
- Project management
- Solutions architect
- Business analyst
- Product consultant
Solution Services
Solution Services follow a proven implementation methodology based on a hybrid of SCRUM and waterfall, which has been finetuned over almost two decades of experience in the digital space.
Our consultants are digital agents that translate and optimise business requirements into a language that our engineers understand to provide a digital solution based on best practices, the clients’ maturity and what is best suited for their business.
Solution Services follow a proven implementation methodology based on a hybrid of SCRUM and waterfall, which has been finetuned over almost two decades of experience in the digital space.
Our consultants are digital agents that translate and optimise business requirements into a language that our engineers understand to provide a digital solution based on best practices, the clients’ maturity and what is best suited for their business.
