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For more information please contact:
| Geoff Chandler |
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087 741 8303 |
| Cell: |
082 570 5004
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| Email: |
Click here |
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| Datacentrix offers enterprises the opportunity to use outsourcing to leverage the economies, efficiencies and know-how that the company's outsourcing model provides. |
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| Clients can choose to outsource selected IT services or opt to outsource all of their IT services: |
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• Data centre operations
• Desktop support
• Help desk services
• Network management
• Software support
• Disaster recovery
• Hosting
• Application management |
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| Why Outsource? |
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| Technology systems are expected to meet high operating standards and processing integrity, while offering round-the clock availability, security, and good performance. Other challenges include: |
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• Rapid and regular changes in ICT systems
• Performance demands of the e-economy
• Pressure to deliver competitive IT functionality
• Access to skills and service improvements
• ICT service costs |
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| The most important reasons for making an outsourcing decision, involve the operational, technological and financial benefits to be derived. |
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| Outsourcing Solution |
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| Datacentrix Outsourcing's offering comprises seven key disciplines. These disciplines are supported through the Datacentrix Service Desk, which encompasses a Call Centre as well as a general Help Desk function that provides 'First Call' resolution to IT end users. |
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| Datacentrix Outsourcing's client relationships encompass the entire commercial, technical and governance components of an outsourcing arrangement. The company has a national presence and its Service staff are skilled across multiple technologies. In an outsourcing arrangement users make one call to the Service Desk and receive immediate assistance with their ICT problem. |
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