Infrastructure
 
Enterprise Systems Management
For more information please contact:
Rainer Jeske
Tel: 087 741 6400
Cell: 082 601 0279
Email: Click here
 
 
 
 
 
 
Enterprise Systems Management (ESM) refers to the enterprise-wide management and administration of distributed computer infrastructure. Enterprise management systems are capable of managing devices, independent of vendors and protocols, in IP-based enterprise networks.
 
Datacentrix' approach to systems and network management is designed to manage any size complex switched network and to quickly pinpoint problems through sophisticated root-cause analysis. Total performance management tools alert clients to services degradation, allowing for action to be taken before service breakdowns occur.
 
ESM allows clients to:
•   Manage performance in real time
•   Respond to service degradation timeously
•   Proactively identify likely trouble spots
•   Monitor service level agreements
 
The Datacentrix ESM Toolbox
 
 
Click to enlarge
 
 
Client Requirements
•   Server availability •   Capacity monitoring
•   Storage management •   Security management
•   User activity monitoring •   Software inventory and deployment
•   Systems hardware inventory management •   Anti-virus and anti-malware management
•   Network capacity and utilisation monitoring  
 
 
Application Performance Management
In today's Service Oriented Architectures (SOAs), transaction integrity and user satisfaction are key to achieving business goals through Web applications. The application performance management solution enables organisations to successfully manage the health and availability of their critical Web applications and infrastructure.
 
IT Asset and Financial Management (ITAFM)
ITAFM proactively manages all IT assets in the business environment and provides instant knowledge of what assets are deployed. It delivers full-featured asset tracking capabilities through automated discovery, hardware and software inventory, configuration management, software usage monitoring, software license management and extensive cross-platform reporting. It manages costs, contracts, and as well as their association with services and projects, enabling the business to measure line of business usage for billing and cost allocation.
 
Database Management
Database management focuses on improving the return on data assets, reducing technical and business risks and maximising operational efficiencies through automation and integration.
 
Dynamic and Virtual Systems Management
Dynamic and virtual systems management simplifies managing heterogeneous physical, virtual and clustered systems environments, enabling clients to reduce costs and improve service by aligning management activity to business criticality.
 
Incident and Problem Management (IPM)
Datacentrix improves service availability, productivity and responsiveness to end-users by automating the core ITIL service support processes such as incident management, problem resolution, document consolidation, and change management.
 
Network and Voice Management
Datacentrix provides the best-in-class and best-of-breed integrated network fault and performance management solution, including management of IP telephony and legacy voice networks.
 
Project and Portfolio Management (PPM)
Achieve effective IT governance, manage the service organisation, and drive new product development by deploying world-class PPM applications, which integrate with management tools to provide a seamless planning and decision support solution.
 
Service Level Management
The service level management solution delivers IT services that support business demands while helping to manage complex IT resources, negotiate tighter budgets and respond to demands for improved IT services.
 
Disaster Recovery and Replication Solutions
Datacentrix delivers robust business continuity and disaster recovery solutions that integrate replication, continuous data protection and automated failover for the protection of business-critical applications. Web-based central management architecture and enhanced reporting capabilities provide greater operational control, while new features such as the CDP repository and full text searching with end user recovery capabilities help improve productivity.
 
Manager of Managers
Manager of Managers offers around-the-clock management and automation, delivering continuous uptime of business services and applications.
 
Why Enterprise Systems Management from Datacentrix?
 
Datacentrix architects Enterprise Management toolset solutions that help network administrators deliver network control and predictability in managing network services and assets.
 
Datacentrix enables clients to reach their business goals:
  Reduce cost and impact of downtime by identifying service degradations timeously
  Improve service levels by managing heterogeneous networks
  Provide rapid return on investment by managing a multi-vendor infrastructure
  Increase productivity by identifying the true cause of a problem through automated root cause analysis, event correlation, and real-time and historical reporting
  Perform predictive capacity planning and know exactly when to upgrade or downgrade circuits
  Reduce the impact of service disruptions
  Improve the end-user experience
 
 

Contact Service Desk:
Call: 012 657 5100
Email: Click here
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